Customer Survey Self-Service Experience
Please help us improve our services by completing this quick questionnaire.

Your Zinc Reference (Optional)

Your Zinc Reference (Optional)

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If used how would you rate "Make a payment" section of the website?*

If used how would you rate "Make a payment" section of the website?*

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Excellent
Very Good
Good
Fair
Poor
Didn't use
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If used how would you rate "Complete Income and Expenditure" section of the website?*

If used how would you rate "Complete Income and Expenditure" section of the website?*

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Excellent
Very Good
Good
Fair
Poor
Didn't use
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If used how would you rate "Create a repayment plan" section of the website?*

If used how would you rate "Create a repayment plan" section of the website?*

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Excellent
Very Good
Good
Fair
Poor
Didn't use
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Please let us know what we did well?

Please let us know what we did well?

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Please let us know if there is anything we could have done better?

Please let us know if there is anything we could have done better?

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How would you rate your overall experience of the website?*

How would you rate your overall experience of the website?*

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Excellent
Very Good
Good
Fair
Poor
Didn't use
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Please let us know what we did well?

Please let us know what we did well?

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Please let us know if there is anything we could have done better?

Please let us know if there is anything we could have done better?

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Did you also need to deal with a Customer Account Manager at Zinc?*

Did you also need to deal with a Customer Account Manager at Zinc?*

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Yes
No
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Would you recommend using the self service portal to someone in a similar position?*

Would you recommend using the self service portal to someone in a similar position?*

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Yes
No
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Is there any other feedback you would like to provide?

Is there any other feedback you would like to provide?

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CONTACT INFORMATION

The Zinc Group

Kings House

4 Elm Court

Stratford Upon Avon

CV37 6PA

United Kingdom