Role: Training Officer (Glasgow)

Training Officer


Company: The Zinc Group Limited

Job Title: Training Officer

Location: Glasgow



The Zinc Group are an award winning financial services company. We are currently recruiting a Training Officer to join an ever-expanding operation.


The main role and responsibilities of our Training Officers includes:


  • To identify the training needs of the organisation and fill the gaps with a range of training courses and activities on an ongoing basis, with the best interests of the company and employees in mind;
  • Complete induction training for new employees;
  • Update training courses in line with industry guidance and regulatory changes;
  • Carry out annual refresher training;
  • Maintain a log of all training attended and completed by all staff;
  • Ensure that all staff have received the required training;
  • Using the results of the Quality Assurance department as proof of learning evidence and provide re-training when required;
  • Carry out an annual TNA considering business needs, Customer Account Manager performance and changes in industry;
  • Arrange re-training and refresher training for staff members when required;
  • Deliver new training courses to meet business demand and industry and regulatory changes;
  • Maintain training resources on the intranet, ensuring that information is up to date and accurate;
  • Understanding of FCA principles and CONC regulations;
  • Co-ordinate with the Training Manager to ensure activities and resources are used effectively across all branches;


In return our company can offer you the opportunity to work in a fast-paced and supportive environment. We offer a career path to applicants who are enthusiastic with a positive attitude.


If you are interested in the role please send your up to date CV to