Customer Account Manager
Company: The Zinc Group Limited
Job Title: Customer Account Manager
Location: Glasgow City Centre
Full/Part Time: Full Time
Salary & Benefits: £16,000.00 – £20,000.00 per annum (depending on experience) + performance-related bonus scheme
Holiday Entitlement: 26 days + 4 bank holidays
Who we are
The Zinc Group are an award winning financial services company. We are currently recruiting Customer Account Managers to join an ever-expanding operation.
The main role and responsibilities of our Customer Account Managers includes:
- Ensuring each customer receives the best possible experience whilst delivering effective solutions to the challenges our customers face;
- Interacting with customers in an empathetic and professional manner;
- Meeting compliance and regulatory standards at all times;
- Working towards and achieving monthly set targets.
Reporting to the Floor Manager, the successful candidate should be experienced in:
- Delivering a high standard of customer service;
- Maintaining excellent written and verbal communication skills;
- Building a rapport with a variety of different customers;
- Handling challenging situations effectively.
What we can offer you
In return our company can offer you the opportunity to work in a fast-paced and supportive environment with comprehensive and ongoing training. We offer the opportunity for progression and a career path to applicants who are enthusiastic with a positive attitude. In addition to your salary and performance-related bonus we also offer a refer a friend scheme (earn £250 for each person you refer), regular employee incentives, fantastic development opportunities and a holiday entitlement of 26 days, plus 4 bank holidays.
How to apply
If you are interested in the role please send your up to date CV to email@example.com.