Job Title: Customer Account Manager
Salary & Benefits: £16,000 per annum + bonus and benefits
The Zinc Group are an award winning financial services company. We are currently recruiting Customer Account Managers to join an ever-expanding operation.
The main role and responsibilities of our Customer Account Managers includes:
- Ensuring each customer receives the best possible experience whilst delivering effective solutions to the challenges our customers face;
- Interacting with customers in an empathetic and professional manner;
- Meeting compliance and regulatory standards at all times;
- Working towards and achieving monthly set targets.
Reporting to the Collections Manager, the successful candidate should be experienced in:
- Delivering a high standard of customer service;
- Maintaining excellent written and verbal communication skills;
- Building a rapport with a variety of different customers;
- Handling challenging situations effectively.
In return our company can offer you the opportunity to work in a fast-paced and supportive environment. We offer the opportunity for progression and a career path to applicants who are enthusiastic with a positive attitude.
If you are interested in the role and would like to apply, please send your up to date CV and a covering letter to firstname.lastname@example.org indicating which role you are interested in.