Role: Customer Account Manager (Glasgow)


 

Customer Account Manager

 

Company: The Zinc Group Limited

Job Title: Customer Account Manager

Location: Glasgow City Centre

Full/Part Time: Full Time

Salary & Benefits: £16,000.00 – £20,000.00 per annum (depending on experience) + performance-related bonus scheme

Holiday Entitlement: 26 days + 4 bank holidays

 

Who we are

 

The Zinc Group are an award winning financial services company. We are currently recruiting Customer Account Managers to join an ever-expanding operation.

 

The role

 

The main role and responsibilities of our Customer Account Managers includes:

 

  • Ensuring each customer receives the best possible experience whilst delivering effective solutions to the challenges our customers face;
  • Interacting with customers in an empathetic and professional manner;
  • Meeting compliance and regulatory standards at all times;
  • Working towards and achieving monthly set targets.

 

Reporting to the Floor Manager, the successful candidate should be experienced in:

 

  • Delivering a high standard of customer service;
  • Maintaining excellent written and verbal communication skills;
  • Building a rapport with a variety of different customers;
  • Handling challenging situations effectively.

 

What we can offer you

 

In return our company can offer you the opportunity to work in a fast-paced and supportive environment with comprehensive and ongoing training. We offer the opportunity for progression and a career path to applicants who are enthusiastic with a positive attitude. In addition to your salary and performance-related bonus we also offer a refer a friend scheme (earn £250 for each person you refer), regular employee incentives, fantastic development opportunities and a holiday entitlement of 26 days, plus 4 bank holidays.

 

How to apply

 

If you are interested in the role please send your up to date CV to recruitment@thezincgroup.com.