Role: Customer Account Manager (Stratford Upon Avon)


Job Title: Customer Account Manager

Location: Stratford Upon Avon

Contract/Permanent: Permanent

Salary & Benefits: £16,000 per annum + bonus and benefits

The Zinc Group are an award winning financial services company. We are currently recruiting Customer Account Managers to join an ever-expanding operation.

The main role and responsibilities of our Customer Account Managers includes:

  • Ensuring each customer receives the best possible experience whilst delivering effective solutions to the challenges our customers face;
  • Interacting with customers in an empathetic and professional manner;
  • Meeting compliance and regulatory standards at all times;
  • Working towards and achieving monthly set targets.

Reporting to the Collections Manager, the successful candidate should be experienced in:

  • Delivering a high standard of customer service;
  • Maintaining excellent written and verbal communication skills;
  • Building a rapport with a variety of different customers;
  • Handling challenging situations effectively.

In return our company can offer you the opportunity to work in a fast-paced and supportive environment. We offer the opportunity for progression and a career path to applicants who are enthusiastic with a positive attitude.

If you are interested in the role and would like to apply, please send your up to date CV and a covering letter to recruitment@thezincgroup.com indicating which role you are interested in.