Digital Innovation
Digital Operations – Digital by design operational delivery and operating model, supported with best-in-class telephony-based services.
Self-Service – Customers have the ability to self-serve via our customer portals, check account details, set up payment plans and see available options for help and support.
Omni-channel – Truly multi-channel, Zinc develops its own digital channel assets that put the interaction choice in the hands of customers.
Specialist Platform – Zinc operates its own in-house customer management platform, allowing us to adapt to our client needs and better serve customers.
