Sectors We Work In

Banking & Finance

Banking & Finance: Working with some of the most globally renowned financial institutions, managing customer accounts that are in early-stage arrears all the way through to charge off, as well as servicing customer accounts that are live within a customer service environment.

Utilities

Utilities: Working with our partners in a competitive market where customers are prone to switching suppliers, we provide account management workflows from early arrears live accounts to closed accounts, providing customer support, collections, and retention services.

Telecoms

Telecoms: Covering all areas of telecom accounts including regulated finance agreements, airtime plans, and broadband, Zinc’s experience in this sector is extensive, working with some of the biggest brands in the UK and globally.

Customer Service

Customer Service: We work with a number of clients providing customer service support, on a white-label basis, acting on behalf of our client’s brand, dealing with a wide variety of customer queries relating to accounts and services.

Corporate

Corporate: Working across a number of sectors, Zinc has an established reputation when dealing with our corporate client’s requirements, our dedicated corporate team has the expertise to deliver the best possible results, from early-stage arrear and to the point of litigation and beyond.

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Total Staff

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Years Trading

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Countries Served