Zinc Page Template – The Zinc Group Ltd

About Zinc

“Zinc Group are customer experience [CX] led experts in collections and recoveries and our aim is to assist our clients to become more effective at providing a positive customer experience whilst engaged in collections and recoveries activities”

At the Zinc Group, we have the ability to design and deliver services which are optimised to ensure quality customer experience, whilst also ensuring that collections and recoveries are performing at increased levels of success. Our desire is to be the service provider of choice that serves as the foundation on which services relating to excellent customer services and seamless financial transactions are built.

We deliver our range of services using leading edge credit and customer service management solutions, ensuring that our clients are dealing with certainties and peace of mind when placing their customers into our care. We are recognised within our sector as a leader of innovative solutions with particular emphasis on the development and deployment of digital and omni channel propositions, which are designed with both customer experience and performance in mind.

Meet the Team

Dougie McManus
CEO

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Dougie McManus
CEO

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Jim Aitken
Operations Director

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Craig Proctor
Finance Director

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About Zinc

Meet the Team

Dougie McManus
CEO

Dougie McManus
CEO

Jim Aitken
Operations Director

Craig Proctor
Finance Director

EcoVadis Platinum September 2025

Latest Documents

CONTACT INFORMATION

About Zinc

Meet the Team

Dougie McManus CEO

Dougie McManus CEO

Jim Aitken Operations Director

Craig Proctor Finance Director

EcoVadis Platinum September 2025

Latest Documents

CONTACT INFORMATION

Dougie McManus
CEO

Dougie McManus
CEO

Jim Aitken
Operations Director

Craig Proctor
Finance Director