Customer Satisfaction Survey
Please help us improve our services by completing this quick questionnaire.

Your full name (optional)

Your full name (optional)

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Your Zinc reference number (optional)

Your Zinc reference number (optional)

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How would you rate your overall experience with Zinc?*

How would you rate your overall experience with Zinc?*

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How would you rate your overall experience with our staff?*

How would you rate your overall experience with our staff?*

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Please let us know what we did well

Please let us know what we did well

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Please tell us if there is anything we could have done better

Please tell us if there is anything we could have done better

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Communication

Were the communications (email - Letters -SMS) you received easy to understand?

Were the communications (email - Letters -SMS) you received easy to understand?

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How would you rate the communications you received?

How would you rate the communications you received?

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Please let us know what we did well - please include your Zinc reference number, and the date stated on the communication you received, this will help us identify learn from your feedback.

Please let us know what we did well - please include your Zinc reference number, and the date stated on the communication you received, this will help us identify learn from your feedback.

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Please let us know what we could do better - please include your Zinc reference number, and the date stated on the communication you received, this will help us identify learn from your feedback.

Please let us know what we could do better - please include your Zinc reference number, and the date stated on the communication you received, this will help us identify learn from your feedback.

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Before you go

Please give us any additional feedback, which you feel may be beneficial to us improving our service

Please give us any additional feedback, which you feel may be beneficial to us improving our service

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